As of early 2026, ITIL Version 5 (ITIL v5) is the latest framework for digital product and service management. It expands upon ITIL 4 by integrating Agentic AI AI governance , and a heavier focus on end-to-end value streams ITSM.tools ITIL v5 Core Components
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AI-Native Framework: AI is no longer a "bolt-on" but is integrated across all modules, supported by a new AI Governance publication and qualification.
Continual Service Improvement: Using feedback to constantly refine services. 4. Exam Preparation Details