The error "Loading data failed, check the configuration file" in the TecDoc Catalogue (often encountered in version 3.0 or new Web/DVD installations) typically indicates a communication break between the software and its database or license server. Immediate Troubleshooting Steps

  • Ensure required keys exist (data source, credentials, paths, schema/version fields).

    • : If you are manually editing files, ensure the XML declaration is valid; missing declarations (like DataloadBusinessObjectConfiguration

    1. Open ODBC Data Source Administrator (64-bit or 32-bit must match the application).
    2. Check under the System DSN tab.
    3. If the name referenced in the config file is missing, click Add to create it.
    4. Configure the driver to point to the correct SQL instance.