Ncsw10301 Unable To Download The Image From Cisco.com Invalid Metadata Trans-id __hot__
Troubleshooting "NCSW10301: Unable to download the image from cisco.com, invalid metadata trans-id"
If you manage Cisco DNA Center (DNAC), you’ve likely used the Software Image Management (SWIM) feature to push new firmware or controller code to your network devices. It’s a powerful tool—when it works.
- Use manual download to a local server you control, then SCP/FTP to device.
- Use Cisco's Image Download Center with a direct file and checksum verification rather than automated metadata path.
- Temporarily disable proxy/inspection for software.cisco.com domain.
- Upgrade device software if a bug is documented and fixed in a later release.
2. Problem Description
When attempting to perform a synchronization or download operation (typically a Smart Licensing Authorization update) via a Cisco management interface, the operation fails. The system returns the error: invalid metadata trans-id NCSW10301. Use manual download to a local server you
- Enable debug (when safe) and collect full traces
Clear the metadata cache
rm -rf /opt/crosswork/data/image-mgmt/cache/* Use manual download to a local server you