If you’ve lost access to your Symantec Endpoint Protection Manager (SEPM) 14 console, finding a download for resetpass.bat is likely your first priority. However, for SEPM version 14.x and newer, Symantec has largely phased out this tool from the default installation and public download links in favor of more secure email-based recovery. Where is resetpass.bat Located?
⚠️ Important: Despite the common search phrase "resetpass.bat download", you should never download this file from third-party websites. Doing so exposes your security console to malware, trojans, or tampered scripts. The legitimate file is already on your SEPM server. If you’ve lost access to your Symantec Endpoint
Contact Support: Official documentation suggests opening a support case with Symantec (Broadcom) to obtain the utility if the email method is unavailable. Enhances security by providing a record of all
admin (lowercase).admin (unless changed).admin will temporarily bypass this. You must change it to a strong password immediately after logging in.The resetpass.bat utility is a valuable tool for administrators who need to reset the password for their Symantec Endpoint Protection Manager 14. By following the steps outlined in this article, you can download and use the resetpass.bat utility to reset your password and regain access to your SEP Manager. Remember to follow best practices for password management and testing to ensure the security and integrity of your SEP Manager. for SEPM version 14.x and newer
Check the email associated with that account for a reset link.