If you need to reset the Symantec Endpoint Protection Manager (SEPM)
Launch the Console: Open the SEPM logon screen on your management server. Request Reset: Click the Forgot your password? link. symantec endpoint protection manager reset admin password
Sweat beaded on Mark's forehead. Without SEPM access, the infected endpoints were essentially "dark." If you need to reset the Symantec Endpoint
Step 3: Launch Interactive SQL
resetpass.bat from safe mode or use the SQL method (Method 2) with an additional command: VALIDATE TABLE SEM_MAIN_USER; before the UPDATE.Always ensure you have a recent backup of your SEPM database before making significant changes. If you're uncomfortable performing these steps or if issues arise, consider contacting Symantec technical support for assistance. Cause: The Sybase transaction log has reached its limit
Replace <admin_username> with the admin username (default is admin) and <new_password> with the new password you want to set.
UPDATE sep_users SET pwd = 'new_password' WHERE uid = 'admin_username'