Zabbix Mssql Failed To Fetch Info Data -or No Data For 30m- May 2026

Problem summary

Zabbix item for MSSQL returns "failed to fetch info data -or no data for 30m-". Likely causes: query errors, permissions, network, timeout, template/item misconfiguration, or agent/ODBC issues.

Step 3: Inspect the Zabbix Agent Log

This is the most critical step. The generic "failed to fetch info" message on the frontend is usually hiding a specific error in the agent log. zabbix mssql failed to fetch info data -or no data for 30m-

2. Trigger Configuration

trigger_name: "MSSQL: Failed to fetch info data OR no data for 30m"
severity: HIGH
expression: |
  (
    last(/MSSQL_Template/msql.info.fetch.status) = 1 
    and 
    min(/MSSQL_Template/msql.info.fetch.status, 30m) = 1
  ) or (
    nodata(/MSSQL_Template/msql.info.fetch.status, 30m) = 1
  )

Preprocessing: In some template versions, check the "Get Buffer Manager counters" item. If it shows "Not Supported," verify that the JSON path in the item's preprocessing is correct for your SQL version. Problem summary Zabbix item for MSSQL returns "failed


MSSQL: Failed to fetch info data (or no data for 30m) - Zabbix Analyze Zabbix logs : Analyze the Zabbix logs


Step 7: Analyze Logs


    

  1. Analyze Zabbix logs: Analyze the Zabbix logs to identify any errors or issues related to the MSSQL monitoring.
    2. 

  2. Analyze MSSQL logs: Analyze the MSSQL logs to identify any errors or issues related to the connection or query execution.
    3.